Posts Tagged social media

Coca Cola takes facebook from virtual to reality seamlessly

coca cola village facebook likeTechnology, it’s an amazing thing.  But when you combine incredible technology with amazing creativity and the bold world of social media the possibilities are limitless.  With the boom of social networking over the past few years it is no surprise that the push is on to come up with creative ways of linking the social world online with the real world.  Coca Cola Village in Israel partnered with facebook to seamlessly allow the teens enjoying themselves at Coca Cola Village to share their experience online. The now famous facebook “like” button became a real life reality as vacationing teenagers were given RFID (Radio Frequency Identification) bracelets which were encoded with their facebook user name and password. When the wristband was ‘swiped’ over top of the real life thumbs up box their facebook status was instantly updated with what they were doing at the village. In addition if photographed by one of the official village photographers, the RFID bracelet would tag everyone in the photo and upload it to facebook automatically.

The video below tells the story. But what’s accomplished by this? Ultimately this is Coke partnering with a company called Promarket and Publicis E Dologic to utilize social networking successfully and to the utmost extreme.  The Coca Cola village holds 650 teens at one time, and in each cycle facebook was seeing about 35,000 posts!  That means every teen was posting Coca Cola branded content just under 54 times on their facebook profile, to be seen and liked by all their friends and family.

The CEO of Edologic, Enon Landenberg, is quoted as saying, “We are continuously looking for ways to connect the physical world with the virtual world. The idea behind “The Like machine” is an ultimate solution. It is an innovative and pioneering method, and through it the possibility to involve your Facebook friends in events and experiences that are happening to you around the world becomes a very true reality.”

What are your thoughts?  For me, it makes me wonder where this is headed next.  I can see this technology (which isn’t too complex at all) being integrated into a lot of other aspects of our daily lives.  Do you think that’s a good idea?  Or, perhaps like the few people I discussed this with, that idea sounds scary.  Share your thoughts!

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Not all your twitter followers are fans… yet!

be my fan on twitterSo, you’ve been working hard to build a following on twitter.  By now you have at least ten followers right?  Good job.  Keep up the hard work.  Eventually you’ll have many more, provided you keep your focus off your follow count and on to the more important things, like being a real engager on twitter.  That’s right, in case you got sidetracked twitter is a social network, the keyword there being social. So if you get distracted by your follow count, obsessive blog promotion, selfish tweeting or any other number of things; get yourself back on track by engaging in some real conversation.

You’re end goal is not followers it is true fans

I realize my above paragraph carries a hint of sarcasm, but my purpose is to communicate the importance of focus.  Twitter is a world full of distraction, and I know the lure of tracking your follow count (for aren’t we all tempted to boast about big numbers?).  I’m hoping you have more than ten followers, (if not you certainly will soon) but that doesn’t mean all those followers are your fans.  A lot of twitter users have huge follow counts (in the thousands or even tens of thousands), I really scratch my head and wonder how they can pay attention to that many tweets… knowing of course they can’t.  For those that are following thousands the only way they can sift through that raging river of tweets is by organizing lists of those tweeps they are really interested in, in other words the people whom they are a true fan of.  You may just be a random follow-back at this point, and though it’s another addition to your follow count – you’re end goal is not followers it is true fans.  I would estimate (a pure guess, not based on any hard evidence) that your true fans may only be about 10% of your total follow count.

Convert followers into fans

So you have a mission before you.  Your goal?  Convert followers into fans.  I don’t have any hard data on how to do this, but I do have some ideas and practices that I’ve established for myself and appear to be quite effective.  It takes work, and time.  Sorry, there are no apps to get this done.  If you’re not committed to using twitter as a SOCIAL network, then this isn’t going to work for you.  Twitter wasn’t designed as a chat room for you to just tell everyone about your latest blog post (you can read more about my opinions on that one: here), you’ve got to leverage your ability to interact with people if you want them to like you.  Hey, they won’t be your fans if they don’t like you first, and they can’t like you if they don’t know you.  Once they like you, they can start to trust you, and that’s when you earn a fan.  Your twitter trustworthiness can be gauged by how often you are retweeted – basically how people say ‘I like what you’re saying, and I know it’s valuable and credible, so I’m going to tell others’.  So, here are a few tips to help you convert your existing followers into true fans.

Tip #1 Engage in Conversation

You won’t win fans if you’re not communicating with people.  Ask questions, reply to their tweets, say thank you, converse.  Interest in you will start with you showing interest in others, so that means you become the initiator.  You can’t sit around and depend on people to suddenly clue in to how brilliant you are and how they should pay closer attention to you, this will happen occasionally of course, but  early on as your start to build your fan base you need to aggressively pursue those you’re after.  My advice, pick a handful of people you’re hoping to ‘convert’ and focus on them for one to two weeks.  Don’t focus on too many people at once, keep it small, build your conversations, and use the following tips to hook them as true fans.

Tip #2 Retweet quality posts

Now you’ve got your focus on a few individuals who you suspect could become true fans of you, your website or blog, or your product.  Pay close attention to them and retweet some of their quality posts.  That doesn’t mean to make yourself into a stalker who retweets everything they say, that would be very strange.  No, you must focus on promoting their posts (by the way you should actually read their articles as well), and retweet them when appropriate.  They will notice your activity and are likely to thank you with an @ mention.  Use the thank you tweet as your opening to a conversation, throw out a question or a compliment, start talking.

Tip #3 Quote and reference them in your articles

Are you a blogger?  If so than you can double your impact by both improving your posts and honoring a potential fan by quoting and referencing them in an article.  Use a direct Message to ask a question and request a “quote”, perhaps they are (or maybe they aren’t) an expert in a specific field.  Leverage their expertise to your advantage, by including their opinions in your blog.  Not only will they really like it, they’ll also quickly become an advocate to promoting that post for you.

Tip #4 Promote their material

Visit their website or blog, and capture something that interests you, tweet about it.  You can use the via @ reference in your tweet to make sure they notice you are promoting their stuff.  Link to them in a creative way, not just through your blogroll but by citing them in an article, tweet about it.

Tip #5 Comment on their blogs

This is critical, you must show your interest in them, often that is the stepping stone to reciprocation.  Take some time each day to visit the blog of people you are interested in, and put proper time into commenting on posts.  Please not just comments like ‘nice article’ or ‘very interesting…”, you need to read the article and comment intelligently.  When you demonstrate that you’ve actually read their article and have a worthwhile comment they will likely reciprocate by investigating you (and upon discovering how great you are, they will soon become a true fan!).

Tip #6 Friend them in other social networks

This will be effective as your web presence increases and people get to know you outside of twitter.  There are a ton of social networks that allow you to become friends with or follow others.  For bloggers my all time favorite is Blog Engage, there is also Bloggers, and sites like Sphinn or Digg.  Utilize these social networks to seek out and befriend those that you hope will begin to show interest in you.

I’m no expert (yet…)

By the way, I’m no expert, herein there is a little experience, a little intuition and a little research combining to create this post.  As I have begun to put these ideas into practice I’ve seen results in my little world.  I’m certain there are blogging and social media professionals who have additional advice and far more experience than me.   As you can see however earning true fans requires you to be genuinely interested in others, you can’t fabricate this by following the above ‘cookie cutter’ steps and expecting to get committed fans.  Who are you a fan of?  why?  Ask yourself questions like that so you can target your followers and earn a true following.

Perhaps you have some advice or an opinion as well, I’d love to hear it.  Your comments and objective feedback are encouraged here, please leave a comment with your thoughts.

click here to explode your twitter network!

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Twitter, why tweet? Why YOU should join the twittersphere.

Twitter_logoIt’s been proving difficult to hook Canadians on twitter.  Apparently more than 85% of the Canadian population has heard of twitter, but less than 5% have actually joined.

41 million users can’t be wrong
Right now twitter is reporting more than 41 million users.  So why should YOU join the twittersphere?  Twitter is unique. It’s not like other social networking sites.  You’re probably already a member of facebook, and that excuse alone seems to be holding a lot of people back from twitter.  After all why would you want to join two sites that serve the same purpose?  But that’s where people are misinformed.  Twitter is nothing like facebook.  Right now I get the majority of my news through twitter.  The key to twitter is that the people you follow, DON”T have to follow you or approve.  You don’t become ‘friends’ with people in the twittersphere, you simply stay tuned in to what they have to say.  Twitter is not just a place for dumping your facebook style status updates.  Most people on twitter are not interested in reading or posting what they ate for breakfast, or what adorable thing their child just did.

What will twitter do for me?
Twitter is fast becoming a source of breaking news, and trending global topics.  Want to stay relevant, in the loop, culturally aware?  Twitter is the place to be on the web.  Connect with your friends.  Follow politicians, rock stars, sports lists etc.  You decide who you follow.

Micro Blogging
One of the greatest factors of twitter is the micro-blogging component, the fact that all posts and updates are limited to 140 characters.  This short format enables you to speed read through posts in order to find only that which you would like to read.  Using a link shortener, bloggers and writers are able to put quick links into their updates so you can read more if you like.

It will take some time to build your account to the place where you are following people that truly interest you.  Sometimes you may begin following someone, and realize their tweets are not relevant to you.  Simply unfollow.

Neat people or organizations to start following on twitter right away:
Mashable (Pete Cashmore), twitter news & social media breaking news.
Barack Obama, yes the President of the USA
CBC Sports, interesting global sports news
Google, the company, and search engine kings.
News 1130, relevant news for Greater Vancouver.
Time, the magazine.
Rick Warren, one of the most re-tweeted people in the twittersphere.
Bill Gates, CEO of Microsoft.

Start on twitter today, and begin following people that interest you!


Interesting twitter sites & resources:

twittercounter.com, find out who the top twitter users are, and other info.
tweetstats.com, graph your twitter stats.
twuffer.com, send tweets later with this twitter buffer.
bit.ly, a link shortener.
twitpic.com, share photos on twitter.

So what is twitter exactly?  The following slideshow lets you know:

View more presentations from Haewoon Kwak.

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Twitter Is About News, Not Social Media

Researchers say that the site is set up like a traditional news media outlet and can’t be defined as a social network.

by Anton Gonsalves (original article posted on Information Week, May 5, 2010)

Twitter has evolved into a major distributor of timely information, as opposed to a social network, making the microblogging site an oracle on the future of news, a recent study shows.

In a paper presented late last month at the International World Wide Web Conference, a group of Korean researchers found that people use Twitter as a means of communication that reaches and influences people widely. Such a use fits the definition of media, such as radio, television, newspapers, and magazines.

The findings dispelled the notion that Twitter is a social network, similar to Facebook or MySpace. Instead, Twitter users were more in the business of disseminating news quickly, much of it based on current events, the study found.

The research is important, because it represents the first quantitative study on Twitter, its users, and the information distributed across the network. In reaching their findings, the researchers analyzed information culled from 41.7 million user profiles, 1.47 billion social relations, 4,262 trending topics, and 106 million tweets, which are the short messages broadcast on Twitter. The messages, which have a strict 140-character limit, are called tweets.

In dismissing Twitter as a social network, the researchers pointed to how the site is set up. On Facebook, for example, people must first agree to be “friends” and then enter a relationship in which information, pictures, video, etc., are shared. On Twitter, people merely sign up as followers of someone else’s tweets, and no other interaction is required. Therefore, the relationship is not social, the researchers said.

Twitter is set up much more like traditional media, in that a person, or subscriber, signs up to receive information, and typically doesn’t have much other contact with the distributor. On Twitter, the same relationship exists between the sports stars, musicians, actors, and other popular tweeters and their followers, the researchers said. Only 22.1% of user pairs follow each other, versus roughly three-quarters of the pairs on online social networks.

The study also found that Twitter users typically talk about timely topics, which fits the broad definition of news. These topics can make up more than 80% of discussions on a given day. In addition, more than 54% of tweets are “headline news,” making the service a fast distributor of breaking news.

Relatively few users reach large audiences directly, making them the primary source of news, which is then redistributed by others. Again, this is much like traditional media, where the most influential organizations, such as The New York Times, generate news that is then repeated and commented on by others news outlets.

The researchers also found that news on Twitter, much like traditional media, has a short lifespan. Most re-tweets of a topic occur within the first hour, with 35% of them occurring in the first 10 minutes, the study found. This makes Twitter the equivalent of a digital “word of mouth.”

The impact of this “word-of-mouth” phenomenon has already been felt in the area of breaking news. Among the most notable events was the crash of a US Airways jetliner into the Hudson River near New York in January 2009. The first reports of the crash were broadcast by witnesses on Twitter.

The impact of Twitter’s as a distributor of news is still evolving and is being watched closely by traditional media. Researchers in the latest study did not offer any predictions.

information carnivore, twitter logo

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